Citibank Walkin Drive For Freshers On 16th June to 8th July 2016
CitiBank Walkins Drive For Freshers in Mumbai Locations
CitiBank Walk in Drive,Walk in Drives in Mumbai, Freshers Walkins,Mumbai Walk in Drive,Walk in Date & Other Details More Below......
Citibank Walkins Drive For Freshers:
Designation : Associate/Senior Associate -(Non Technical)
No Of Positions : Various
Qualification : Any Graduate
Experience : 0 - 3 Years
Location : Mumbai
Salary : As Per Industry
Industry : Banking / Financial Services / Broking
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Website : www.jobsbazzer.com
Job Description :
EXCELLENT OPPORTUNITY FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE
MUST POSSESS VERY GOOD COMMUNICATION SKILLS
Interview Schedule:
Monday to Friday -Walkin
Timing :
10:00 AM to 12:00 PM
Interested Candidates may please apply on http://jobs.citi.com/ using job ID 16036227 or call on 61663316
Applicants should be open for rotational shifts
Role Outline/Job Summary: Handle inbound calls for credit cards and render accurate customer service to Citibank customers
Also Read As Today Updated Bank Jobs List
Objectives:
Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided
Core Responsibilities:
Ensure Customer service excellence by:
1.Displaying complete onus to the customers query/problems
2.Delivering service with requisite Courtesy and Accuracy
3.Nil Defects (100% adherence to prodct and process)
4.Ensuring Nil Customer complaints
5.Ensuring excellent SLS scores
6.Escalating/highlighting customer problem incidences
7.Adherence to service and sales compliance
8.Cross Selling/upselling on set products (assets and liabilities products)
9.Ensuring Process efficiency by achieving set targets of call quality
Salary : As per Industry standards
Desired Profile :
Education :
UG: Any Graduate - Any Specialization, Any Specialization, Any Specialization
PG:Any Postgraduate - Any Specialization, Any Specialization, Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile :
First National City Bank of New York. The United States is the largest single market with approximately 26% of branches, generating 51% of revenues
Citibank's 983 North American branches are concentrated in major metropolitan areas including New York City, Chicago, Los Angeles, San Francisco,
Washington, D.C., and Miami. Latin America markets make up 25% of revenues, Asia 20%, and Europe / Middle East / Africa 4%
In addition to standard banking transactions, Citibank markets insurance, credit cards, and investment products. Their online services division is among the most successful in the field, claiming about 15 million users
As a result of the global financial crisis of 2008–2009 and huge losses in the value of its subprime mortgage assets, Citibank was bailed out by aid
from the U.S. government. On November 23, 2008, in addition to initial aid of $25 billion, a further $25 billion was invested in the corporation
together with guarantees for risky assets amounting to $306 billion. Since this time, Citibank has repaid its government loans in full, resulting in a net profit for the U.S. government
The City Bank of New York was founded on June 16, 1812. The first president of the City Bank was the statesman and retired Colonel, Samuel Osgood.
Ownership and management of the bank was taken over by Moses Taylor, a protégé of John Jacob Astor and one of the giants of the business world in the
19th century. During Taylor's ascendancy, the bank functioned largely as a treasury and finance center for Taylor's own extensive business empire
In 1863, the bank joined the U.S.'s new national banking system and became The National City Bank of New York. By 1868, it was one of the largest
banks in the United States, and in 1897, it became the first major U.S. bank to establish a foreign department
Walk In Date :
18th June to 8th July 2016
Walk In Time :
10:00 AM to 12:00 PM
Walk In Venue :
Citibank,
B6 Building(North Wing),
7th Floor Nirlon Knowledge Park,
Next to HUB Mall,
Goregaon East, Mumbai-400063
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