Capgemini Walkin Drive for Freshers on 2nd June 2016

Capgemini Walkin Drive for Freshers on 2nd June 2016

Capgemini Job Openings in Ghaziabad, UP for freshers as Service Desk position

Any graduate freshers are eligible to attend this drive

Interested and Eligible candidates can directly walkin to below mentioned address

Capgemini Walkin Drive for Freshers:

Company Name :          CapGemini

Qualification :          Any Graduate

Experience :          Freshers

Job Location :          Ghaziabad, UP

Job Role   :          Service Desk

Industry Type :          IT - Software

Salary :          Not Disclosed

Website :          www.jobsbazzer.com

Job Description:

    Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries  over the     voice based phone service

    Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical

    Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.

    Meet customer requirements through first contact resolution
    Clarify customer requirements
    probe for and confirm understanding of requirements or problem
    Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
    Listen attentively to customer needs and concerns; demonstrate empathy

Desired Skills:

    Should have excellent communication and English speaking skills

    Should have good interpersonal skills and ability to perform under pressure

    Basic computing skills

    Willing to work in a Technical voice process in a 24/7 environment

Qualification & Criteria:

    Candidates must be graduating in 2016.

    10th and 12th – 60% & Above

    Graduation ( Aggregate of all semesters till now) – 55% & Above

    Should have no gaps in education

    Candidates must be open to relocate to any location and work in night shifts

    Candidates should be ready to execute 2 year service agreement

    Candidates must be available to join immediately

    Candidate must have good English written / verbal communication skills. Coupled with good English language     comprehension

CapGemini Selection Process:

    Aptitude Test

    Technical Interview

    HR Interview

Document Required:

    One (1) updated copy of your resume

    Mark sheets of 10th, 12th and under graduation course up to 5th semester (Photocopy).

    Two (2) passport size photographs

    Original and a photocopy of any of the following Photo Identification: College ID card / Driving License / Passport /     Voter’s ID Card/Aadhaar Card

CapGemini Walkin Recruitment Details:
Walkin Date: 

2nd June 2015

Walkin Time: 

9:45 AM

Interview Venue:

Inderprastha Engineering College,

Plot No. 63, Site IV, Sahibabad Industrial Area,

Ghaziabad-UP, Delhi-NCR Region

(800 Meters from Vaishali Metro Station)

Contact person: Ajeet Kunwar Singh