IBM Walkin Drive in Gurgaon for freshers on 23rd April 2016

IBM Walkin Drive in Gurgaon for freshers on 23rd April 2016 

IBM Recruitment in Gurgaon for Freshers as Technical Support Associate position

Any graduate freshers are eligible to attend this drive

You can clear the Interview check IBM Placement Papers

Interested and eligible candidates can directly attend the walkin interview at the below mentioned location

IBM Walkin Drive in Gurgaon for freshers:

Company Name :             IBM

Qualification :             Any Graduate

Experience :             0 - 2 years

Job Location :             Delhi, Gurgaon

Job Role   :             Technical Support Associate

Salary :             Not Disclosed

Industry    :             BPO / Call Centre / ITES

Website :             www.jobsbazzer.com

About IBM Company:

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Neither IBM India Pvt. Ltd. nor any of its subsidiaries (collectively 'IBM'), nor any authorized third party who assists with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from IBM

Offer letters and other recruiting correspondence from IBM are sent from an official e-mail id and/or are printed on IBM letterhead with authentic signatures of appropriate IBM authorities

Role: 

   
You will be involved in solving technical query & Trouble shooting
   
Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature
   
Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule

Responsibility: 

   
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document
   
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU
   
Assist in End to End Problem, Change and Incident Management

Other Details:

   
Total Year of Experience: 0 to 2 year of relevant work experience
   
Shift: Rotational. Willingness to work for night shifts
   
Qualification: Any Graduate,Post Graduates (No B.E/B.Techs)
   
Work Location: Gurgaon

Skills Required: 

   
Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers
   
Should have proven knowledge of operating systems like Windows
   
Proven communication Skills to be able to effectively communicate with customers over Phone / email
   
Knowledge on Mail clients like Lotus and MS Outlook
   
Good Communication Skills
   
Comfortable with 24/7 Shifts

IBM Selection Process:

   
Aptitude Test
   
Technical Interview
   
HR Interview

Document Required (Original and Photocopies):

   
Updated Resume
   
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
   
Highest Qualification Mark Sheets - Soft copy
   
Offer Letter / Relieving letter - for experienced candidates - Soft copy.

IBM Walk-In Details:

Interview Date: 

23rd April 2016

Interview Time: 

11 AM -  PM

Interview Venue:

IBM India Pvt. Ltd, Unitech Cyberpark,

Tower-B, 11th Floor Sector-39,

Gurgaon, Haryana

(Nearest Metro Station-Huda City Center)