Citibank Mega Walkin drive for Freshers from 26th April to 13th May 2016

Citibank Mega Walkin drive for Freshers from 26th April to 13th May 2016 

Citibank Job openings in Mumbai for freshers as Customer Service Inbound Voice Process position

Any Graduate  freshers are eligible to attend this drive

Interested Candidates may please apply on http://jobs.citi.com/ using job ID 16018980

Citibank Mega Walkin drive for Freshers:

Company Name :                  Citibank

Qualification :                  Any Graduate

Experience :                  0 - 3 years

Job Location :                  Mumbai

Job Role   :                  Customer Service

Industry Type :                  Banking / Financial Services / Broking    

Salary :                  Not Disclosed

Website :                  www.jobsbazzer.com

About The Company:

Citibank India is an Indian private sector bank headquartered in Mumbai, Maharashtra

It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States

The Indian Headquarters are at Bandra Kurla Complex, a hub for multinational corporations in Mumbai

Job Description:

   
EXCELLENT OPPORTUNITY FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE
   
MUST POSSESS VERY GOOD COMMUNICATION SKILLS
   
Applicants should be open for rotational shifts
   
Handle inbound calls for credit cards and render accurate customer service to Citibank customers
   
Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided

Responsibilities:

Ensure Customer service excellence by:

   
Displaying complete onus to the customers query/problems
   
Delivering service with requisite Courtesy and Accuracy
   
Nil Defects (100% adherence to product and process)
   
Ensuring Nil Customer complaints
   
Ensuring excellent SLS scores
   
Escalating/highlighting customer problem incidences
   
Adherence to service and sales compliance
   
Cross Selling/upselling on set products (assets and liabilities products)
   
Ensuring Process efficiency by achieving set targets of call quality

Citibank Selection Process:

   
Aptitude Test
   
Technical Interview
   
HR Interview

Document Required (Original and Photocopies):

   
SSC Marksheet
   
HSC/Diploma Marksheet
   
Graduation & Post Graduation all years’ mark sheets
   
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
   
2 photographs
   
Resume

Citibank Walkin Details:
Walk-in Date:  

25th April to 13th May 2016

Interview Timings:

10 AM - 12 PM

Interview Venues:

Citibank,

B7 Building(North Wing),7th Floor Nirlon Knowledge Park,

Next to HUB Mall, Goregaon East, Mumbai-400063