Tech Support Job Openings in Pune for freshers on 1st April 2016

Tech Support Job Openings in Pune for freshers on 1st April 2016 

TomTom India Job Openings in Pune for freshers and experienced candidates as Tech support Voice position

Any graduate freshers as eligible to attend this drive

Interested and eligible candidates can directly walkin to below mentioned address.

Tech Support Job Openings in Pune for freshers

Company Name :         TomTom India Pvt Ltd

Qualification :         Any Graduate

Experience :         0 - 2 years

Job Location :         Pune

Job Role :         Tech support Voice

Industry Type :         BPO / Call Centre / ITES

Salary :         Not Disclosed

Website :         www.jobsbazzer.com

Job Description:

    'Five years from now we'll be active in areas we haven't yet dreamed of'.

    Harold Goddijn, CEO TomTom.

    TomTom empowers movement.

    Every day millions of people around the world depend on TomTom to make smarter decisions. Would you like contribute in designing and developing innovative products

that make it easy for people to keep moving towards their goals?


Where do you want to be?

    We are looking for the best and brightest minds in Customer Care to join our team within our Support Services Department

    As part of TomTom Customer Care Team you will provide first class, professional end user and retail support for the TomTom devices to our consumers and retailers.

You will play a crucial role in managing the complete Customer Experience Lifecycle from troubleshooting and assistance on a wide range of technical issues to providing professional purchase advice.

    As a member of the global Customer Care team, you are asked to deliver the following:
    1. First class support for the TomTom devices to our consumers

    2. Troubleshooting and assistance of technical issues

    3. Providing professional purchase advice


    4. Providing personalized customer service by responding to the needs of the customers

    5. Ensuring the highest level of customer satisfaction through all customer interactions

What do we expect from you?

    To be successful as a Technical Support Professional, this is the kind of profile we have in mind:

    Experience in Customer Handling in International work environment;

    Excellent written and spoken English

    Good knowledge of MS Office applications;

    Technical affinity;

    Driven by quality and customer service;

    Team player, quick learner and innovative thinker;

    Freshers with technical affinity may also apply.

What do we Offer:

    Challenging role in an open, innovative and international culture;

    Technical and Product Training;

    Possibilities to further develop your career within Customer Care and other TomTom Businesses and Production Units;

    Being the part of TomTom brand you will work as a TomTom direct employee.

Desired Profile:

    As a Technical Support Professional you have...

    Experience in Customer Handling in International work environment

    Excellent English skills (Spoken and wriiten)

    Good knowledge of MS Office applications.

    have technical affinity (advantage but not requirement)

    are driven by quality and customer service

    are a team player, quick learner and innovative thinker

    Ready to work in 24/7 shifts

TomTom Selection Process:

    Aptitude Test

    Technical Interview

    HR Interview

Document Required (Original and Photocopies):

    SSC Marksheet

    HSC/Diploma Marksheet

    Graduation & Post Graduation all years’ mark sheets

    Photo ID proof (Pan Card/ Passport / Driving License / College ID)

    2 photographs

    Resume

TomTom India Walkin Recruitment Details:

Walk-in Date: 

1st April 2016

Walk-in Time: 

10 PM - 1 PM

Interview Venue:

TomTom India Pvt Ltd

Binarius, Deepak Fertlizers Complex,

Near Golf Course - Behind Old WNS Office,

Shastri Nagar, YERWADA - PUNE - 411 006