Dimension Data Recruitment 2016 for Freshers as Level 1 Engineer

Dimension Data Recruitment 2016 for Freshers as Level 1 Engineer 

Dimension Data Job Openings in Karnataka for Level 1 Engineer Position

Any Graduate are eligible to apply for this position

Candidates should possess excellent people skills, with both customers and co-workers, strong written and verbal communication skills

Interested and eligible candidates can apply apply online through the below provided link


Company Name      :                            Dimension Data

Qualification              :                            Any Graduate

Experience             :                            Freshers

Job Location             :                            Karnataka

Job Role             :                            Level 1 Engineer

Industry Type            :                            IT

Salary            :                            Not Mentioned

Website            :                            www.jobsbazzer.com

Job Description:

    The L1 NOC Engineer is part of the technical team, supporting Dimension Data cloud’s 24/7 System Management responsibilities for our clients. The L1 NOC Engineer monitors and maintains our customer’s site 24 hours a day, 7 days a week

    The goal of the team, and the overall support organization, is to build strong customer relationships, and deliver total customer satisfaction through world-class support

Responsibilities:

    Activity documentation

    First level support for all monitoring events

    Follow up on all open tickets

    Level 1 technical support for all customer alerts based on documented instructions

    Remedial administration

    Responding to customer questions via phone and email

    Special projects as assigned

    Tracking internal and external maintenance

What we will expect you to do:

    This position will be monitoring the network management system; reporting problems to carriers; troubleshooting customer issues; reviewing and creating documentation; managing trouble tickets; escalating issues; working with engineers to resolve issues and alerts; and generating periodic reports when needed

    Candidates should possess excellent people skills, with both customers and co-workers, strong written and verbal communication skills, strong analytical and problem solving abilities, and experience with technology.

Dimension Data Selection Process:

    Aptitude Test

    Technical Interview

    HR Interview

Document Required (Original and Photocopies):

    SSC Marksheet

    HSC/Diploma Marksheet

    Graduation & Post Graduation all years’ mark sheets

    Photo ID proof (Pan Card/ Passport / Driving License / College ID)

    2 photographs

    Resume

How To Apply For Dimension Data Recruitment 2016:

Apply Here