Amazon Walkin Drive for BE, B.Tech, BCA, MCA Freshers - 29th February to 5th March 2016

Amazon Walkin Drive for BE, B.Tech, BCA, MCA Freshers - 29th February to 5th March 2016 

Amazon Job Openings in Hyderabad  for freshers as Seller Support Associate position
BE, B.Tech, BCA, MCA, Any Graduate and PG  freshers are eligible to attend this drive
You Can crack the interview check Amazon Placement Papers
Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Amazon Walkin Drive for BE, B.Tech, BCA, MCA Freshers:

Company Name :         Amazon

Qualification         :         BE, B.Tech, BCA, MCA, Any Graduate, PG

Experience         :         0 - 5 Years

Job Location         :         Hyderabad

Job Role                 :         Seller Support Associate

Salary         :         2,75,000 - 3,75,000 P.A.

Industry                 :         BPO / Call Centre / ITES

Website         :         www.jobsbazzer.com

About The Company:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Description:

    The role of the Seller Support Associate provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across 11 worldwide

locations.

    Amazon and Seller Support pride ourselves on growing talent and leadership from within, the Seller Support Associate role is an exciting entry point into an organisation with endless career opportunities.

    Candidates should expect to spend their initial 12-18 months learning the Seller Support business, perfecting their technical skills and customer advocacy as well

as learning new skills such as mentorship, coaching, negotiation, process improvement and account management as they identify the next step in their career path with Amazon.

    Historically Seller Support Associates have progressed their careers with Amazon in areas such as editorial, data analysis, workflow & capacity planning and training as well as leadership roles i.e. team leads, supervisors and managers.

Responsibilities:

    Demonstrates effective, clear and professional written and oral communication.
    Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.

    Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.

    Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

    Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.

    Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.

    Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.

    Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Education, Experience and Skills:

    Education: 3rd level qualification Graduation

    Language: English proficiency

    6 + months experience within a customer service /contact centre environment would be an advantage

    Demonstrated desire to expand skills into new areas.

    Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox

    Business acumen in areas of e-commerce and retail is advantageous

    Process improvement awareness and experience

    Enthusiasm and strong self-motivation.

    Strong prioritization and time management skills, with a high degree of flexibility.

    Ability to embrace constant change with flexibility and good grace.

    Demonstrate appropriate sense of urgency and adaptability in response to changing business needs

    Demonstrates effective communication, composure, and professional attitude

    Exemplary performance record, particularly with regard to quality & productivity

Amazon Selection Process:

    Aptitude Test

    Technical Interview

    HR Interview

Document Required (Original and Photocopies):

    SSC Marksheet

    HSC/Diploma Marksheet

    Graduation & Post Graduation all years’ mark sheets

    Photo ID proof (Pan Card/ Passport / Driving License / College ID)

    2 photographs

    Resume

Amazon Walkin Details:
Walk in Date: 

29th February to 5th March 2016

Time: 

10 AM  - 3 PM

Interview Venues:

Amazon Development Centre Pvt.Ltd,

Raheja Mind Space,Building No:09,

10th Floor, Hi-tech City,Hyderabad.

Land Mark: Opposite to Westin Hote