Amazon Walkin Drive 2016 for freshers from 11th to 16th January

Amazon Walkin Drive 2016 for freshers from 11th to 16th January

Amazon Job Vacancies in Bangalore  for freshers as Seller Support Associate   position

Any Graduate freshers are eligible to attend for this position

Interested and eligible candidates can directly attend the walkin interview at the below mentioned location

Also Check:Amazon Recruitment 2016-2017 For Freshers 

Amazon Walkin Drive 2016:

Company Name       :     Amazon

Qualification             :     Any Graduate

Experience               :     0 - 5 Years

Job Location            :     Bangalore

Job Role                  :     Seller Support Associate

Salary                      :     2,75,000 - 4,00,000 P.A

Industry                   :     BPO / Call Centre / ITES

Website                   :     www.shalomjobs.com

Job Description:

The Seller Support Associate acts as the primary interface between Amazon and our 3rd party sellers,

providing phone and/or e-mail support governed by internal service level agreements
   
The Seller Support Associate will be responsible for providing timely and accurate operational support to

3rd party Sellers on the Amazon platform
   
The successful candidate has an immediate, distinct effect on the experience of customers of Amazon,

making a strong record of customer focus a high standard for the role
   
A Seller Support Associate is expected to address chronic system issues, provide process improvements,

develop internal documentation, and contribute to a team environment

Responsibilities:

Demonstrates effective, clear and professional written and oral communication
   
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation

of Sellers issues
   
Maintains a positive and professional demeanor always portraying the company in a positive light and

effectively managing sensitive issues
   
Demonstrates excellent time-management skills and the ability to work independently while using

departmental resources, policies and procedures
   
Contributes to a positive team environment and proactively aids team members with difficult contacts as

needed
   
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and

attendance
   
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to

appropriate channel including improvement suggestions
   
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as

required to resolve Sellers issues and questions

Also Check:

Amazon Placement Papers

Ideal Candidate Profile:

High energy, solution focused with a passion for customer service

The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand

and empathize with sellers

Willingness to work to high performance targets as well as an inquisitive and improvement based approach to

work are critical competencies for this role
   
The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers
Education, Experience and Skills:
Education: 3rd level qualification Graduation
   
Language: English proficiency
   
6 + months experience within a customer service /contact Centre environment would be an advantage
   
Demonstrated desire to expand skills into new areas
   
Technical (Computers & Internet) savvy is required

Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
   
Business acumen in areas of e-commerce and retail is advantageous
   
Process improvement awareness and experience
   
Enthusiasm and strong self-motivation
   
Strong prioritization and time management skills, with a high degree of flexibility
   
Ability to embrace constant change with flexibility and good grace
  
Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
   
Demonstrates effective communication, composure, and professional attitude
   
Exemplary performance record, particularly with regard to quality & productivity

Amazon Selection Process:

Aptitude Test
   
Technical Interview
   
HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
   
HSC/Diploma Marksheet
   
Graduation & Post Graduation all years’ mark sheets
   
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
   
2 photographs
   
Resume

Amazon Walkin Details:

Walk in Date:

11th to 16th January 2016

Time:

10 AM  - 1 PM

Interview Venues:

Ground Floor, Amazon Recruitment Centre,

Bagmane Constellation Business Park,

Opp. Soul Space Arena Mall, K.R.Puram -

Marathalli Ring Road, Mahadevapura,

Bangalore - 560048.

Landmark:

Opposite Arena Mall